Sky I.T. Group is the home of SKYPAD, a primary B2B SaaS system, supporting the collaboration of the world’s most recognizable makes with the leading suppliers throughout the world. Leveraging automation and self-serve reporting, SKYPAD offers insights into product or service and location amount trends that travel planning, forecasting, and supply chain selections, refining the purchaser browsing experience. Currently, SKYPAD providers more than 3,000 people, from 2,000+ manufacturers across several field verticals and geographic areas. Our client model portfolio of industry leaders includes Gucci, Prada, Rag & Bone, Lucky Manufacturer, Burberry, and L’Oréal. The SKYPAD retailer companion network features Nordstrom, Neiman Marcus, Bergdorf Goodman, and Saks Fifth Avenue.
This place (Enterprise Analyst* – RETAIL Small business INTELLIGENCE) is liable for supporting a portfolio of existing consumers with contacts at the Affiliate and Manager concentrations, and inside groups throughout creation, advancement, and income. This situation stories to the Director of Account Administration and is based in New York Metropolis (Chelsea/Garment District).
*Right after 4 to 6 months, the candidate will also have an opportunity to improve into an account supervisor product sales-oriented purpose.
Duties AND Obligations:
In just a checklist of Apparel/Trend accounts, the Organization Analyst will:
· Go to and actively participate in program luxury manner account customer meetings, the two on- and off-internet site.
· Maintain shopper satisfaction all over the account management approach: this features applying excellent written and verbal competencies, keen means to “problem-solve” and decipher person inquiries and collaborate efficiently involving inner groups and shopper contacts.
· Liaison in between interior complex manufacturing teams and consumer enterprise end users, and adhere to up with prospects to address reporting problems and inquiries.
· Validate, on event and when required, retail info utilizing excel.
· Employ listening and probing techniques to establish and assess the client’s wants. Physical exercise sound judgment to assess and detect solid alternatives in line with company technique.
· Supply a substantial-high quality overview and demonstration of reporting products and services, and be equipped to react to standard thoughts pertaining to the firm and expert services by using corporation selling criteria.
· Supply feedback to the a variety of internal groups to help drive new remedies, build far more productive marketing and advertising applications, and increase present-day alternatives.
· Excellent written and verbal conversation abilities, which include solution-based problems management.
· Demonstrated capacity to operate properly below tight deadlines and pressure with no compromising criteria.
· Established competency of intermediate-to-highly developed Excel skills essential.
· Display screen a significant amount of energy and feeling of urgency to push both of those fantastic customer satisfaction and interior efficiencies.
· Charismatic, bright, and analytical with a “can-do” mentality.
· Potential to execute client answers as defined by Account Administration group.
Education AND/OR Expertise Most popular FOR Placement:
· 4-12 months Diploma, preferably in Business enterprise.
· 1-2 years’ knowledge in clothing/style merchandising, shopping for, arranging or related actions.
· 3+ a long time of practical experience in B2B SaaS/Software package Income, e-commerce, technologies options
· Tested achievements in handling inner and external interactions, communications.
· Proven skill to understand primary retail math and employ intermediate-to-sophisticated excel abilities throughout every day activities.
· Information of retail/wholesale enterprise and organization intelligence reporting courses (e.g. SAP, BlueCherry, RLM, Retail Pro, QlikView, Microstrategy, Cognos,).
· Manner or customer merchandise business expertise preferred.
We are imaginative, innovative, and skilled in helping corporations turn out to be additional economical. Making sure that every member of our team feels fulfilled and on track to grow to be the quite best staff they can be is significant – and we persuade our people to explore new strategies of accomplishing distinct ambitions. We thoroughly think that each and every particular person part of our firm offers benefit, a new viewpoint and development to SKYPAD’s advancement and accomplishment. Our experienced crew is very welcoming and eager to assist our new members. Occur be a part of us so we can build collectively!
SKYPAD delivers a aggressive wage and positive aspects offer comprehensive with medical, dental & eyesight insurance policy, a matching 401k system, adaptable PTO & a extensive array of holidays and compensated parental leave.